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MTA Reaches Settlement With Disability Advocates Over Subway Elevators

The settlement ends years of litigation by moving oversight to implementation and requires the MTA to keep elevators reliably available above 95% with advance public outage notices.

Overview

  • The MTA and a coalition of disability groups announced a settlement at an MTA board meeting on Wednesday that narrows the long-running 2017 lawsuit to outage transparency and maintenance standards and must be approved by a federal judge.
  • Under the agreement the agency must maintain elevator availability above 95 percent and give advance public notice when elevators at stations with accessible entrances will be out of service.
  • MTA officials say elevator reliability has improved to roughly 95 to 98 percent and the number of accessible subway stations has risen to about 160–161 from 112 in 2017.
  • The pact also requires clearer rider information and operational steps such as new street-level signs, real-time updates on screens and apps, frequent platform announcements for long outages, and mandatory staff accessibility training.
  • The settlement builds on earlier deals that set a goal of making nearly all subway and Staten Island Railway stations accessible by 2055 and is backed by more than $7 billion for station accessibility in the MTA’s 2025–2029 capital plan, with monitoring and enforcement to follow after court approval.