Overview
- The retailer will shut 11 in‑store cafés in smaller food-only branches and convert the space to expand grocery ranges.
- Fewer than 4% of its 316 food shops are affected, and M&S says all impacted staff will be redeployed rather than laid off.
- The move is part of a £300 million store‑rotation programme aimed at modernising formats and growing the food estate to about 420 locations by 2028.
- M&S says new coffee shops remain in plan, including at the Bristol Cabot Circus store, with detailed site lists to follow after colleagues are informed.
- The reshaping continues as the company recovers from an April cyberattack that halted online orders for around six weeks and is estimated to cost about £300 million.