Overview
- Christy Hosterman says her daughter Stella was interrupted by Alexa, which asked what she was wearing and offered to take a look.
- Hosterman posted a screenshot of the transcript, threw the device away, and contacted Amazon about the exchange.
- Alexa subsequently apologized in the chat and stated it did not have visual capabilities, according to the shared transcript.
- Amazon says a child profile prevented any camera from turning on, calls the incident a 'feature misfire,' and says engineers are working on a fix.
- Hosterman says she was told the response may relate to a Show and Tell feature, and reports note Alexa’s broad use in 100+ million households as of early 2024 with no independent confirmation that any camera activated.