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Morrisons Revives Paper Coupons With Real-Time, Personalised Till Vouchers in Ecrebo Partnership

The move is part of a loyalty overhaul under Matt McLellan that uses AI to reach shoppers who prefer tangible rewards.

Overview

  • Morrisons confirmed a nationwide plan to issue personalised vouchers at checkout, generated instantly from in‑store transaction data.
  • The Ecrebo platform will match offers to individual purchases to deliver targeted discounts at the moment of payment.
  • The programme ties into the More Card ecosystem, with Morrisons signalling increased personalisation across its loyalty scheme.
  • Company sources describe new AI tools as having transformed how customer data is used, with expected benefits for in‑store standards and supplier insights.
  • Reports citing The Grocer suggest the effort could later include posting vouchers to households, a potential expansion beyond till printing.