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Microsoft Says Windows 11 Service Does Not Secretly Send Data Every 15 Minutes

A Microsoft engineer said the Windows Health and Optimized Experiences component keeps diagnostic traces on the PC and transmits them only when a user files a Feedback Hub report.

Overview

  • A viral X post claiming Windows 11 added a new background service that “sends data every 15 minutes” drew wide attention last Friday and prompted a Community Note and technical scrutiny.
  • Scott Hanselman of Microsoft responded that the service, called whesvc, is part of Windows diagnostics and records targeted performance traces locally rather than automatically phoning home.
  • The whesvc component first appeared in May 2025 Canary builds and runs Lua-driven sampling scripts that capture metrics such as CPU load, thermals, brightness, and battery percentage for diagnostics.
  • Microsoft acknowledged the in-product service description is unclear and said it will be revised, while community guides and built-in options let users disable whesvc manually if they prefer.
  • The episode revived long-standing user distrust of Windows telemetry and renewed calls for clearer controls or a true zero-telemetry option to give users simpler, stronger privacy choices.