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Microsoft Refashions Copilot Into a Multi-Model Tool as Shares Slide on AI Doubts

Weak Copilot uptake collides with solid cloud growth in a reset of Microsoft’s AI plan.

Overview

  • Microsoft’s stock has fallen more than 20% this year, with coverage noting its worst quarter since 2008, as investors question the payoff from its AI push.
  • The core business remains healthy, with the latest quarter showing revenue up 17% to $81.3 billion, adjusted earnings per share up 24%, and Azure cloud revenue up 39%.
  • Copilot has drawn criticism for a high price and uneven answers, and it counts about 15 million subscriptions against roughly 450 million paid commercial seats for Microsoft’s productivity apps.
  • Microsoft is shifting Copilot to a multi-model setup, adding early-access tools like Council to compare ChatGPT and Claude side by side and Critique to generate a ChatGPT output that Claude then checks for errors.
  • AI chief Mustafa Suleyman says Microsoft plans its own state-of-the-art models by 2027, a goal that follows rising enterprise traction for rivals like Anthropic’s Claude and could reduce reliance on outside providers.