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Microsoft Probes Windows 11 Boot Failures After January Patch, Releases Out-of-Band Fix for App and Cloud File Errors

Microsoft reports few affected 24H2 and 25H2 devices, advising manual recovery pending its investigation.

Overview

  • Some Windows 11 systems show the stop code UNMOUNTABLE_BOOT_VOLUME after the January 13 security updates, preventing startup.
  • Microsoft characterizes the reports as limited and has not detailed a root cause, leaving the overall prevalence unclear.
  • An out-of-cycle cumulative update restores stability for applications and fixes errors opening or saving files with cloud storage such as OneDrive and Dropbox.
  • The update also resolves Outlook hangs when PST files reside on OneDrive and is available across multiple Windows client and server versions, retaining January security fixes.
  • Separately, Microsoft has begun replacing Secure-Boot KEK certificates, swapping the 2011 KEK for the 2K 2023 KEK, a maintenance action that may prompt restarts and is not believed to be related to the boot issue.