Overview
- The Supreme Court denied AT&T’s bid for legal protection and ordered payment of moral damages to a user, with the amount to be set using a gender perspective.
- Justices found AT&T handed over a replacement SIM without proving the customer’s identity, which let an impostor seize her number and access her bank and social accounts.
- Reporters say staff in Chihuahua issued a duplicate SIM tied to a client based in Mexico City, creating the opening for the identity theft.
- Ministers noted no law explicitly required strict ID checks at the time but outlined stronger practices such as biometrics, security questions, internal line reviews, and waiting periods.
- A Supreme Court minister said the Court will alert the Public Prosecutor over defense remarks seen as revictimizing, while legal experts say the ruling bolsters regulators seeking tougher authentication and formal line registration.