Overview
- ATDT reports active users rose from 366,000 before the May 2025 overhaul to 34,339,594 within the first year.
- The portal provides information on 5,461 procedures and 72 social programs, including CURP, birth certificates, passport appointments, IMSS weeks‑credited queries, and professional credentials.
- Usage skews to mobile at 58.10%, with 40.85% on desktop and 0.80% on tablets.
- Applications route through Llave MX for sign‑in, and support includes an AI chatbot and the 079 hotline, which together have handled 191,489 chats to date.
- Development was carried out internally by ATDT’s Fábrica de Software under an austerity approach, which officials say lowers costs and limits corruption risks by simplifying processes.