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Mexico Customs Outage Disrupts Trade as Manual Protocols Clear Backlogs

The president preliminarily blamed a ruptured fiber‑optic cable, prompting a push for network redundancy.

Overview

  • The national ANAM customs platform went down around 7 a.m., halting electronic processing at key ports and border crossings.
  • Multi‑kilometre queues formed at Otay in Tijuana and in Nuevo Laredo, where trailers stretched about four kilometers onto the Libramiento Mex‑2 and the road to Piedras Negras.
  • Customs and carriers activated contingency measures including manual documentation and extended hours, allowing gradual resumption of traffic.
  • Service was restored in several locations over the afternoon, with Reynosa back online around 3 p.m. and Tijuana flows largely normalized by late day and reported regular the next morning.
  • Industry groups reported severe logistical impacts and urged investment in resilient IT, while the government investigates the failure and evaluates parallel‑cable redundancy.