Overview
- AMIS has activated a customer-assistance protocol and says some claim adjustments may be conducted remotely for security reasons.
- Several insurers have temporarily halted auto insurance quotations in high-risk states such as Jalisco, Michoacán, Colima, Guerrero, Aguascalientes, Guanajuato, Nayarit and Zacatecas.
- How a loss is classified—total theft, robbery with violence or material damage—will determine which coverage applies and whether a claim proceeds.
- Common exclusions for insurrection, terrorism, civil disturbance or acts of war in many policies can bar payments even for burned vehicles or damaged businesses.
- Policyholders are urged to promptly report losses, file required complaints and document damage following the violence that erupted after the operation that killed CJNG leader “El Mencho.”