Particle.news
Download on the App Store

Mews and Uber Integrate Ride-Hailing Into Hotel Management System

The move aims to turn guest transport spend into hotel revenue by letting properties request rides, track vehicles, and bill trips through their own systems.

Overview

  • The companies announced the partnership in late May and said product teams are building an in-platform integration with a pilot planned for 2026.
  • Planned features include staff- and guest-initiated Uber booking, live vehicle tracking and trip confirmations, and automatic billing to the guest folio via Mews Payments.
  • Mews says its 2026 research found guests spend about $50 per stay on transport, a sum the company frames as an opportunity to capture ancillary revenue that currently bypasses hotels.
  • Hotels will gain operational visibility over pickups, airport transfers and last-minute changes, which Mews and Uber say will simplify front-desk workflows and remove manual reconciliation.
  • The tie-up fits wider industry moves to embed third-party services into property management systems and follows Uber’s recent GO-GET 2026 repositioning, though final regional availability and commercial terms will be set during the pilot and customer briefings.