Overview
- A Reddit post showed a notice at a Bengaluru outlet telling Swiggy and Zomato riders to avoid the lift and use the stairs.
- The sign went viral, drawing criticism that the policy was insensitive and discriminatory toward gig workers.
- Meghana Foods issued an Instagram apology, removed the poster, and said the rule was intended to ease elevator congestion but was wrong and inconsiderate.
- In replies to user comments, the company clarified that delivery agents are allowed to use lifts at all outlets.
- Reactions ranged from praise for owning the mistake to skepticism that the apology followed only after public outrage, fueling a wider debate on treatment of delivery workers.