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McDonald’s Replaces U.S. Boss After Q2 U.S. Sales Slow to 0.8%

Inconsistent rollout of an under-$3 value menu alongside pulled digital deals caused the traffic shortfall, prompting plans to simplify restaurant operations and revive app promotions under new U.S. leadership.

Overview

  • The company reported on Tuesday that U.S. same-store sales rose just 0.8% in Q2, missing analyst expectations and slowing sharply from a 2.5% gain a year earlier.
  • CEO Chris Kempczinski said the slowdown was an execution failure not a strategy shift and called removing prior digital offers a “bad trade” that explained roughly two-thirds of the traffic miss.
  • McDonald’s said only about 60–65% of restaurants followed corporate guidance on the under-$3 McValue menu, and many locations faced slower service after multiple simultaneous promotions overwhelmed kitchens.
  • McDonald’s named 26-year company veteran Skye Anderson president of McDonald’s USA and said it will simplify non-customer-facing tasks and roll out national digital flash offers to re‑energize high-frequency customers.
  • Despite U.S. weakness, global comparable sales rose 1.3% and net income grew to about $2.36 billion, leaving the company to use an investor meeting to outline the broader ‘McDonald’s Next’ plan and how it will restore traffic among deal-sensitive customers.