Overview
- Maruti Suzuki reported a record after‑sales workload of more than 2.84 crore serviced vehicles in FY2025‑26 through its current network of 5,926 touchpoints.
- The company announced a developing plan to grow that network to roughly 8,000 service locations by FY2030‑31, implying about 2,074 additional touchpoints.
- Maruti says the roadmap will focus on modernising service formats, technology‑enabled operations and training to handle more electronics and software in newer cars.
- The expansion will rely on dealer channel partners and distributed workshops, requiring recruitment, standardised processes and stronger logistics to maintain service consistency.
- If implemented as described, the plan aims to preserve owners’ access to timely maintenance and could shape purchasing decisions by reducing wait times and service gaps in urban and rural markets.