Overview
- The tipping-transparency rule took effect on Jan. 26, requiring apps to show a selectable 10% tip, a custom amount, or no tip before payment, city records show.
- The New York City Department of Consumer and Worker Protection found that before the rule Uber Eats and DoorDash hid tip buttons and set low default tips, which the agency tied to a 79% drop in tips.
- City officials say tips have doubled since the rule and that the changes have returned about $104 million to roughly 70,000 delivery workers, equal to an estimated $2,287 more per worker per year.
- Enforcement steps this year included a January settlement that recovered more than $5 million from platforms, a city lawsuit against Motoclick for alleged penalty and deduction practices, and a June budget boost of over $4 million for DCWP staff and enforcement.
- The mayor framed the outcome as the start of broader oversight, while critics dispute who deserves credit for the law and warn the rules could add costs for consumers as platforms adjust pricing.