Overview
- The Transport Ministry confirmed the driver’s Public Service Vehicle licence has been cancelled, barring him from operating on any e-hailing platform.
- Johor Bahru South police opened an investigation into the incident captured on video and are working to identify the driver.
- Grab Malaysia apologized to the passenger, said it has reached out to offer support, and permanently banned the driver’s account.
- The video posted on Feb 1 shows the driver reaching toward the passenger and asking her age and “rate” during a ride from Taman Mount Austin to R&F Mall.
- Local reports suggest the driver may be a teacher, which the school says remains unconfirmed pending verification and possible referral to the state education department.