Overview
- MakeMyTrip will integrate OpenAI’s APIs into its Myra assistant to move users from conversational planning to booking with structured options across flights, hotels and ancillary services.
- Co‑founder and group CEO Rajesh Magow said anchoring AI in MakeMyTrip’s proprietary travel data aims to convert discovery into personalized, bookable outcomes at scale.
- Ixigo said it is expanding its OpenAI partnership to roll out enterprise models across its ecosystem, including train‑ticketing platform ConfirmTkt and bus‑booking service AbhiBus.
- Planned capabilities at Ixigo include autonomous agents, AI‑assisted workflows, contextual assistants and broader coding model deployment across core operations.
- OpenAI executives described the approach as making trip planning more conversational and less filter‑driven, and MakeMyTrip reports Myra now handles over 50,000 multilingual chats daily with encouraging user feedback.