Overview
- Indane, HP Gas and Bharat Gas reported intermittent failures across apps, websites, IVRS and WhatsApp, with some users seeing errors and auto‑cancellations.
- Distributors say a sudden, unusually high volume of requests overwhelmed back‑end capacity that was not built for a simultaneous rush.
- Long queues formed at local agencies in major cities as customers turned to in‑person requests when digital channels stalled.
- Companies shared support routes and booking details, including Indane’s WhatsApp 7588888824 ('REFILL'), its toll‑free 1800‑2333‑555, and the 1906 emergency line.
- Deliveries are continuing and industry officials expect platforms to stabilise once demand eases, with no confirmed nationwide LPG shortage reported.