Overview
- A criminal third party accessed names, phone numbers, and email addresses on a contained, non-critical part of Loblaw’s network.
- Loblaw secured its systems and automatically logged out all customers, who must sign back in to use PC Optimum and other digital services.
- Preliminary findings indicate that passwords, health information, and credit card data were not compromised.
- The company says PC Financial does not appear to be affected based on what investigators have found so far.
- Loblaw disclosed the incident via press release and cautioned that conclusions may change as the investigation continues.