Overview
- A short video that circulated online showed IVE member Jang Won-young briefly lowering her mask during an identity check at Gimpo International Airport on May 30 and drew widespread public criticism.
- A formal complaint filed on June 15 asked the Gimpo Airport operations division to publish clear standards, name the regulation and responsible department, and confirm uniform application of identity checks.
- The Korea Airports Corporation said the specific check complied with Aviation Security Standard Procedures but acknowledged that how staff request verification can vary from person to person.
- The corporation announced it will post clearer guidance on its website and update departure boards while it reviews the complaint and the way instructions are given to passengers.
- Under current standard procedures, staff may ask passengers to remove hats, masks or sunglasses if identity cannot be clearly verified, and the corporation says this rule is applied across the 14 airports it operates.