Overview
- The episode occurred at the Sasthan toll plaza on NH-66 in Udupi around 9 pm on the eve of Republic Day.
- The veteran is identified as Commando Shyamraj of the 21 Para Special Forces, a wheelchair user and Operation Parakram casualty.
- Shyamraj says he showed his ex-serviceman ID, disability certificate and exemption papers, including documents related to his wife’s posting.
- Toll employees named by the veteran as Suresh and Shivraj appeared in an apology video, citing delayed verification from senior officials before granting the exemption.
- Udupi SP Hariram Shankar said the staff were summoned and sensitised on conduct toward service personnel, and authorities indicated measures to prevent similar incidents.