Overview
- The state order extending the door‑to‑door verification was issued on Monday, August 31, moving the deadline from August 31 to September 30 to allow completion of the review that began on July 1.
- BESCOM says there are 68.86 lakh registered Gruha Jyothi households in its eight‑district area and that about 46.7 lakh beneficiaries, roughly 68–70 percent, had been surveyed by August 31.
- Field teams will follow strict protocols: up to three visit attempts for locked houses with latitude/longitude geotags, app flags marked as 'DL' for door lock or 'VACANT' after a physical visit, and SMS notices with the meter reader’s name and number.
- BESCOM Managing Director N. Shivashankara urged remaining beneficiaries to cooperate, noting non‑cooperation from some apartment residents in Bengaluru has blocked verification and asking households to provide required documents during visits.
- Beneficiaries can get help via BESCOM helplines 9480816111–9480816114 and should contact the meter reader named in SMS alerts to arrange access and avoid being marked as locked or vacant.