Overview
- The state cabinet on Saturday, June 20, 2026, approved a new Prajaseva Department to handle public grievances and route ministerial petitions through a single administrative channel.
- Chief Minister D.K. Shivakumar said the department will be headed by a dedicated minister and supported by a senior IAS officer who will lead a grievance‑monitoring mechanism for review and follow‑up.
- District ministers will be required to visit one taluk each week to hold public interaction and grievance meetings covering all 224 Assembly constituencies, bringing officials to local communities.
- The cabinet also cleared a short, targeted relief that gives owners of buildings completed before May 31, 2000, a 15‑day window from the Government Order to apply for permanent electricity connections with photographic proof and GPS coordinates.
- Key next steps include issuance of the Government Order, formal appointments to the ministerial post and IAS role, local bodies operationalizing the plan, and technical rollout of iPGRS 2.0 by the Department of E‑Governance to track cases digitally.