Overview
- A Kanpur man, Charan Singh, says attendants first pumped about 41 litres then added another roughly 10–11 litres, producing a bill for about 51–52 litres even though his new Volkswagen Virtus is listed with a 45‑litre tank.
- A video of the exchange went viral on social media and prompted Singh to file a formal fraud complaint alleging possible collusion with local weights-and-measures officials.
- District authorities ordered an official probe and on-site checks were carried out by oil company inspectors, the Weights and Measures team, and a Volkswagen service representative.
- Station officials say the fuel dispenser was opened with an OEM-authorised OTP, seals were intact, measurements were recorded as accurate, and the inspection was videographed for transparency.
- Investigators must now reconcile the inspection results with Singh’s claim and technical explanations from inspectors that manufacturer tank figures may not include reserve or filler-neck volume of roughly 4–6 litres, and the probe remains ongoing.