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Jury Awards About $14 Million to Florida Woman Over Nails Found in Ice Cream

The ruling highlights that a franchisor can be held liable for harm tied to a local shop's product.

Overview

  • A Brevard County jury found Bruster’s national franchisor and its Palm Bay shop liable and awarded Brandy Buckley more than $14 million.
  • Buckley said she bought butter pecan at the Palm Bay store in 2018 and unknowingly swallowed nails and metal fragments in the ice cream, causing internal injury.
  • Doctors performed emergency surgery to remove a nail and several metal pieces, and her attorneys say later complications included portal vein thrombosis, internal bleeding, and an ablation that led to permanent infertility.
  • The lawsuit was filed in 2019 and went to trial in March 2026 after years of litigation in Brevard County.
  • Bruster’s had not provided comment to reporters at publication, and Buckley’s attorney said he expects the company to appeal the verdict.