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Jollibee Opens Market Street Store in San Francisco After Six-Year Delay

City leaders say the opening validates recent online permitting reforms that could speed future business launches.

Overview

  • Jollibee’s 934 Market St. location opened to the public on Friday, July 31, drawing long lines, campsite queues and giveaways that included a year of free Chickenjoy for the first 100 customers.
  • The project was stalled for roughly six years by COVID disruptions and prolonged city permitting back-and-forth that required technical fixes such as vibration isolation and acoustic measures to meet San Francisco’s noise rules.
  • Mayor Daniel Lurie joined a ribbon-cutting on July 30 to spotlight PermitSF, a new online permitting effort the city credits with shortening approval times, and used the event to argue for cutting red tape.
  • A union representing city IT workers has raised concerns about security holes in the OpenGov permitting software, but the San Francisco Civil Service Commission left the contract in place last month.
  • Jollibee and its Bay Area franchisee say they will expand further in the region with plans for more stores, a move city officials hope will boost foot traffic and aid downtown economic recovery while prompting closer attention to safety and permitting systems.