Overview
- The Port Authority said Terminal 4 operations went down around noon Sunday and airport IT teams are working to fix the failure.
- Videos posted by travelers show long, unmoving lines and stalled check-in and bag-drop services across the terminal.
- Delta Air Lines, which operates from Terminal 4, was not affected, according to the Port Authority.
- Etihad Airways’ guest-relations account confirmed a terminal-wide system outage and said airport teams were assisting passengers.
- Authorities advised travelers to contact their airlines in advance as the disruption coincides with the year’s peak Thanksgiving travel period.