Overview
- Jet2 responded to a passenger enquiry on June 20, 2026, saying the infant's extra 10kg is applied to one adult's hold bag, allowing one bag at 32kg and the other at 22kg.
- The clarification followed a customer report that Jet2 staff had given conflicting advice about whether the 10kg must be in a separate small checked case.
- Jet2 reiterated its website rules that each child or infant is allowed up to two free items such as a collapsible pushchair, car seat or travel cot and that each item must weigh no more than 32kg.
- Any items beyond the free allowance or luggage that exceeds the stated weight will be charged under the airline's standard excess baggage fees, and bulky child items may be gate-checked.
- The update restates existing Jet2.com guidance rather than a policy change and highlights how differences between website rules and frontline staff guidance can cause confusion for travelling families.