Overview
- A firmware update pushed on October 10 disrupted communication between the telematics box and hybrid control processor, triggering resets that can cut propulsion without warning.
- Stellantis implemented an interim backend policy change and is rolling back the update to restore normal operation as engineers develop a permanent software remedy.
- The recall covers 2023–2025 Wrangler 4xe plug-in hybrids, and Jeep estimates the entire U.S. population included is affected, with about 1,707 vehicles also identified in Canada.
- Owners reported vehicles entering limp mode or becoming inoperable, with many requiring tows to dealerships, though the company reports no related crashes or injuries.
- NHTSA’s defect division logged more than 200 complaints and Transport Canada received seven, leading Stellantis to halt the faulty download on October 14 and notify dealers on October 23.