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Jalisco’s Tarjeta Única Draws Heavy Pre-Registration as Tech Glitches Trigger Complaints Before Jan. 19 Pickup

Officials pledge fixes to the registration portal following outages during a surge in demand.

Overview

  • Online sign-ups opened January 12 at tarjetaunica.jalisco.gob.mx, surpassing 15,000 registrations in 30 minutes and more than 50,000 within hours, with local reports citing over 100,000 by day one.
  • State authorities acknowledged intermittent failures, citing issues like CURP validation errors and delayed SMS codes, and said specialized teams are correcting problems and stabilizing the system.
  • Local reports from Guadalajara describe long queues, limited staffing and no priority service for older adults or people with disabilities, prompting calls for dedicated lines and more on-site assistance.
  • Physical card pickup is scheduled to start January 19 at modules across the state, with users receiving SMS instructions to book appointments, and the pre-registration window remains open through March 31.
  • The card consolidates social benefits and banking services with a dual-chip design backed by VISA and Mexican fintech Broxel, and it enables a general public-transport fare of 11 pesos and a 5‑peso student fare, with targeted discounts maintained.