Overview
- The digital meal pre-booking service is now active on 25 Mail and Express trains after an April 2025 pilot on the Vivek Express.
- IRCTC reports more than 65,000 meals booked to date, with a monthly peak of about 16,500 orders in December 2025.
- The YPR Sampark Kranti Express accounted for roughly 8,300 December orders, indicating strong uptake on that route.
- Eligible passengers with confirmed, RAC or partially confirmed tickets can order during ticketing or via the My Transaction section for seat delivery by pantry staff.
- Payments are cashless, orders are tracked on digital dashboards for transparency, and refunds are issued if a booked meal is not delivered.