Overview
- IRCTC published a public beta of its new ticketing portal on Wednesday, July 15, and users can test it at https://www.irctc.co.in/eticket/ and send feedback.
- The beta reduces distracting pop-ups and repeated captchas, simplifies the booking flow, and shows all class seat availability on one screen to speed Tatkal and peak‑time bookings.
- New AI features in the portal include waiting/RAC confirmation prediction and AI‑based user support to guide booking choices and display likely ticket outcomes.
- Railway officials say the site’s full benefits require integration with an upgraded Passenger Reservation System (PRS), which is still being modernized, so capacity gains will roll in gradually.
- The release is an iterative, user‑driven test that incorporated suggestions from MNIT Jaipur students and will be refined over weeks to months before the final production rollout.