Overview
- Footage from the Centro de Salud 6 de Octubre in Bagazán, Belén shows a nurse mocking users and hitting a man who approached the service window.
- A separate clip documents a pharmacy worker arriving late and an internal altercation that contributed to delays in care.
- Community leader Gino Chuquipiondo filed a complaint at the Belén police station alleging physical and verbal aggression.
- Diresa Loreto recorded the incidents, referred implicated staff to Human Resources for statements, and confirmed that investigations are underway while the workers remain on duty.
- Residents are urging a formal audit of the health post to review alleged irregularities and oversight failures.