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Insurers Roll Out Broad AI Exclusions in Commercial Policies

Experts urge policyholders to negotiate terms at renewal to avoid unexpected denials.

Overview

  • Insurers have begun adding artificial intelligence carve-outs to policies, including wording that excludes any claim "in any way involving" the insured’s use of generative AI.
  • The sweeping language could block coverage if AI appears anywhere in the chain of events that led to a loss or allegation.
  • Corporate use of generative AI is rising across daily operations, raising the risk that future claims touch excluded tools and leave gaps in protection.
  • During placement or renewal, policyholders can ask carriers to delete or narrow these clauses, working through brokers with strong access to underwriters.
  • If a claim is refused under a new AI clause, companies should review the denial closely and consider insurance recovery counsel, with firms like Haynes Boone offering support.