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Insurer Denies Cover Over Licence Issue After Thailand Scooter Crash, Leaving Brit Stranded

His insurer cites a missing licence, leaving him to cover all costs to get home.

Overview

  • Lewis McClelland, 30, collided with a tuk-tuk on Ko Lanta on February 2, suffering multiple open leg fractures, wrist and finger breaks, and facial lacerations.
  • He underwent emergency surgery and now has an external fixator, with further surgery scheduled before he can be repatriated.
  • The Post Office said he lacked the relevant licence for the scooter, so his travel policy does not cover his injuries or repatriation, though it will assist with arrangements.
  • McClelland says the rental outlet accepted only his passport to hire the scooter, with no request for a UK Compulsory Basic Training certificate.
  • His mother launched a GoFundMe seeking more than £20,000—reported as nearly AU$40,000—with potential evacuation costs estimated at AU$28,000 to $80,000+.