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Inquest Hears PPE Rules and Mixed Messages Stalled Rescue of Woman Trapped in Lowestoft Rocks

Testimony points to unclear 999 requests, strict gear rules, and an early ROLE declaration shaping the response.

Overview

  • The inquest into Saffron Cole-Nottage’s February 2025 drowning heard that ambulance and coastguard staff did not go down to her level because they were not wearing protective equipment.
  • Fire crews reached the Esplanade at about 8:22pm and pulled her free within minutes before starting CPR, yet she had already been submerged and could not be saved.
  • Control-room staff said ambulance callers alerted fire control without directly asking for attendance, which left the fire service unsure if it was being requested to go.
  • A volunteer coastguard testified that police and paramedics had declared Recognition of Life Extinct, a formal judgment that a person is dead, as firefighters moved to attempt a rescue.
  • Firefighters told the court the entrapment looked survivable in cold conditions and that freeing her was a simple manual move, raising questions about PPE policies, training, and call-handling now under the coroner’s review.