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INPS Ends Paper Slips for Domestic-Worker Contributions, Rolls Out pagoPA Payments

Households face higher costs from inflation updates plus a renewed contract, with INPS providing phone support and fraud warnings during the transition.

Overview

  • From January 2026, INPS stopped mailing contribution slips to domestic-work employers under 76, with a one-year exception for those 76 and older who will still receive an annual letter.
  • The primary channel is the INPS Payments Portal for generating pagoPA notices, paying online, and accessing receipts at any time.
  • Payments are also available at banks, post offices, and other pagoPA providers, via home banking including CBill, and through the INPS Mobile and IO apps.
  • INPS is calling users to guide the switch and stresses it will never ask for payments, credentials, device codes, or bank details by phone, with further help via the Multichannel Contact Center.
  • Costs for families are rising with inflation-indexed contribution adjustments and a renewed CCNL that phases in about €100 gross monthly wage increases from 2026 to 2028.