Overview
- The influencer, Edda Elisa Pilz, says a gate agent stopped her at the Berlin-to-Austria gate on Monday, told her “You’re naked,” and required her to put on and fully zip a jacket before she was allowed to board.
- Lufthansa issued a statement saying the alleged wording would not meet company standards and confirmed it is investigating the incident internally.
- The airline points to its General Conditions of Carriage that let staff refuse transport for conduct that affects safety or other passengers, but those rules do not list a specific passenger dress code.
- Pilz’s video went viral and she says men boarding the same flight were not stopped, which has driven debate over selective enforcement and how gate staff apply vague clothing expectations.
- The episode has increased pressure on Lufthansa to clarify its rules and training so gate agents apply consistent standards rather than relying on broad, subjective discretion.