Overview
- Teams will contact customers from 26 December for identified flights where contact details are available.
- Eligibility focuses on passengers who were severely impacted and heavily stranded from noon on 3 December through the end of 5 December.
- Each voucher is worth ₹10,000, redeemable on any IndiGo flight, and valid for 12 months.
- IndiGo is working with travel partners to obtain contact details for agent-booked passengers so it can extend the same support.
- A dedicated webpage will go live on 1 January 2026 for customers not reached, and regulators have ordered a 10% reduction in IndiGo’s winter schedule to stabilise operations.