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IndiGo Passengers Kept Onboard for 4–5 Hours on ChennaiSingapore Flight Before Delayed Departure

IndiGo attributes the hold-up to a cabin temperature fault followed by a mandatory crew change under duty-time rules.

Overview

  • Flight 6E1025 was scheduled to depart around 7:20–7:30 am and eventually pushed back in the late morning, with reports placing takeoff near 11:39 am to noon.
  • The airline says the aircraft returned to the bay after the pilot detected an abnormally high cabin temperature that required engineering checks.
  • By the time maintenance was completed, the cockpit crew had exceeded Flight Duty Time Limitations, prompting a replacement crew and adding further delay.
  • Passengers reported intermittent air-conditioning, discomfort, and delayed deboarding requests, and a viral video showed heated exchanges and allegations of CISF threats.
  • Sources cited by some outlets said visa and immigration formalities for the replacement crew on the international sector contributed to the wait, while IndiGo said refreshments and updates were provided.