Overview
- Accident victims are entitled to cashless hospital care worth up to Rs 1.5 lakh for seven days at designated facilities.
- Dialling 112 guides callers to the nearest empanelled hospital while alerting police and dispatching an ambulance.
- Coverage defines clinical windows: up to 24 hours of follow-up care for non-critical injuries and up to 48 hours of stabilisation for serious cases, with police authentication required within the same 24/48-hour timelines.
- Hospital bills are paid from the Motor Vehicle Accident Fund, with insurers contributing for insured vehicles and the central government covering uninsured or hit-and-run cases.
- After State Health Agency approval, hospitals are to be paid within 10 days, with district Grievance Redressal Officers designated to handle complaints.