Overview
- Indecopi’s Consumer Protection Chamber confirmed in a final administrative ruling a 450 UIT penalty, equivalent to about S/2.475 million, against Transportes Flores Hnos.
- The case stems from a May 2023 crash at kilometer 4 of the Panamericana Sur in Surco as a bus returned to Lima from Ica, with one death and 24 injuries reported in coverage.
- Officials determined the driver had driven 4 hours and 37 minutes at night, surpassing the four-hour cap plus a 30‑minute tolerance and creating an unjustified risk for passengers.
- Investigators relied on records from the National Police, Sutran, and the Public Ministry to reconstruct duty hours and support the finding of a consumer‑safety violation under Article 25.
- The decision rejects the company’s appeal, orders its entry in Indecopi’s Register of Infractions and Sanctions, and closes the administrative process.