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Ikea to Close Rostock Customer Service Center, Affecting 279 Jobs

The company cites an expiring lease and costly modernization as the reasons for the move.

Overview

  • Operations are slated to end by late August 2026, with dismissals planned for September 30, 2026.
  • Verdi denounced the decision and the process, saying the works council was informed only 30 minutes before the workforce.
  • Negotiations over a social plan are scheduled to begin Thursday.
  • Ikea said the closure will reduce its German customer support centers from three to two locations.
  • The adjacent Rostock store is not affected, and the company says customer service for shoppers will continue.