Overview
- The recognition was announced at the Skytrax World Airport Awards during Passenger Terminal EXPO 2026 in London.
- It is the fifth time Rajiv Gandhi International Airport has earned the region’s top staff-service accolade.
- Skytrax bases the staff award on global passenger surveys assessing professionalism, efficiency and customer support across check-in, security, immigration, boarding, transfers and arrivals.
- Hyderabad also placed second among Regional Airports for 2026 and third in the overall India and South Asia ranking.
- RGIA ranked eighth worldwide in the 20–30 million passengers per annum category, with operator GMR Hyderabad International Airport Ltd citing a focus on hospitality and service.