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Highgate Italian Restaurant Shuts After Six Years With Scathing Swipe at Locals

Owners cite a lack of customers despite top ratings, industry awards, strong local praise.

Overview

  • Don Ciccio on Hampstead Lane closed last week after six years, with a website post saying it shut "due to a lack of customers."
  • The farewell told Highgate residents "thank you for never supporting us, not even once" and rebuked neighbors who chose deliveries from elsewhere.
  • The owners accused the Highgate Society of ignoring collaboration proposals, while the volunteer-run group said it cannot always follow up on requests.
  • The restaurant pointed to Tripadvisor Traveller’s Choice honors in 2023–2025 and a roughly 4.7 Google rating based on about 700 reviews.
  • Reports note recent online critiques of slow service and small portions, even as the owners praised staff for enduring empty dining rooms.