Overview
- CCTV’s 3·15 program named Hello Bike in an investigation that found rental e‑bikes far above legal limits, with tests and claims reaching 75–80 km/h.
- Hello Bike apologized, formed an emergency workgroup, and began a platform‑wide self‑inspection with plans to publish follow‑up notices.
- The firm emphasizes a marketplace model, says it does not directly run offline stores or authorize offline use of its brand, and reserves the right to pursue legal action against noncompliant outlets.
- Shanghai’s market regulators, together with public security and transport departments, conducted overnight on‑site checks at implicated companies and pledged to announce enforcement results.
- IT Home reports the platform has temporarily delisted all rental e‑bikes pending checks, with internal reviews underway across a network previously described as spanning 100+ cities and over 5,000 outlets.