Overview
- Helen Flanagan, touring in the Mother Goose pantomime, overslept the standard 12 p.m. checkout on Tuesday in Northampton and says staff banged on her door at noon.
- She says the employee refused her request for a quick shower and warned that police would be called if she did not leave immediately.
- Flanagan filmed and posted videos outside the hotel, tagged the chain, and described the encounter as horrible to her 1.1 million Instagram followers.
- The hotel says it has reached out to her and is speaking with the site team to understand what happened, and no independent confirmation beyond her posts has been reported.
- She said a friend came to help and that the theatre lacked showers, underscoring the strains of touring and how a social media complaint can swiftly prompt a corporate review.