Overview
- Multiple terminals used for international check-in and boarding at Tokyo’s Haneda Airport stopped working because of a system fault.
- Airlines kept passengers moving by hand-checking names and passports at counters and at boarding.
- The manual process slowed the flow of travelers and caused delays for some outbound international flights.
- The airport operator worked to restore the affected systems and reported the problem had been cleared, though some delays persisted.
- Officials have not disclosed the cause or how many flights and passengers were affected, highlighting how major hubs depend on automated kiosks and gate readers to avoid backups.