Overview
- Buyers who paid John Klein’s Hailgate group last fall for Morgan Wallen concert tickets, meet-and-greets or signed Michigan memorabilia say many items were never delivered and about 400 people have joined a private “Hailgate Victims” Facebook group to share complaints.
- Morgan Wallen’s lawyers sent Klein a cease-and-desist on July 17 ordering him to stop advertising VIPs and merch linked to the artist and to preserve records, and ticket platforms and the university say they have no official relationship with Klein.
- Local police in Plymouth Township have received multiple reports and the Michigan attorney general’s Consumer Protection Team confirmed it has opened a file after receiving three complaints about undelivered sports memorabilia.
- Some buyers have recovered money by contesting charges or filing suits, including one plaintiff who got a $700 refund, while Klein has told reporters he will refund customers who lack physical tickets and has removed contested listings.
- Court records reviewed by reporters show Klein has prior convictions for false pretenses and identity-related charges, and authorities and ticketing platforms advise fans to buy only from verified sellers and to report suspected scams.